Last Updated: March 19, 2026
Last Updated: 03/01/2026
Welcome to Wisenstay! Our platform helps you search, compare, and book accommodations worldwide, including hotels, serviced apartments, and vacation rentals. By using wisenstay.com or our mobile apps (together, the “Services”), you agree to these Terms of Use (“Terms”). Please read them carefully.
If you do not agree with these Terms, do not use our Services.
You must be 18 years or older to use our Services.
You must have the legal capacity to enter into binding agreements.
By using Wisenstay, you confirm that you meet these requirements.
Wisenstay is a platform that connects travelers with accommodation providers.
We do not own all properties listed on our platform unless explicitly stated.
Prices, availability, and policies are set by the accommodation provider. Always review them before booking.
Some bookings may require you to create an account.
Keep your login details secure and confidential.
You are responsible for all activity under your account.
Always provide accurate and up-to-date information.
A booking is confirmed only when the property accepts it.
Prices may include taxes and fees unless stated otherwise and can change until confirmation.
Payments are processed by Wisenstay or trusted third-party providers. You confirm you are authorized to use the payment method provided.
You will receive a booking confirmation via email once the property accepts your reservation.
Each property has its own cancellation and refund policy. Always review this before booking.
Refunds are issued according to the property’s policy or as required by law.
Wisenstay is not responsible for refunds beyond what is stated by the property.
When using Wisenstay, you agree to:
Use the Services lawfully and in accordance with these Terms.
Provide accurate and truthful information.
Respect the terms and rules of the properties you book.
Avoid interfering with or damaging the Services.
Not use the Services for fraudulent or malicious purposes.
Wisenstay is not responsible for the quality, safety, or legality of any property.
Disputes or complaints about a booking should be addressed directly with the property unless required by law.
We may share your information with properties and trusted service providers to complete your booking.
All content on Wisenstay, including text, images, logos, and software, is protected by copyright.
You may not copy, reproduce, or distribute content without written permission.
The Services are provided “as is” and “as available.”
Wisenstay does not guarantee uninterrupted access, error-free listings, or complete accuracy of information.
Wisenstay is not liable for indirect, incidental, or consequential damages arising from your use of the Services.
Our total liability for any claim is limited to the amount you paid for the booking concerned.
You agree to defend, indemnify, and hold harmless Wisenstay and its affiliates from any claims, damages, or expenses arising from:
Your use of the Services
Violation of these Terms
Violation of the rights of a third party
Wisenstay may suspend or terminate your access if you breach these Terms or engage in harmful behavior.
Termination does not relieve you of obligations incurred before termination.
These Terms are governed by the laws of the Commonwealth of Virginia, USA, without regard to conflict of law principles.
Wisenstay may update these Terms at any time.
Continued use of the Services constitutes acceptance of the updated Terms.
For questions, issues, or concerns, contact us:
Wisenstay Hospitality Management
Website: wisenstay.com
Email: bookings@wisenstay.com
Address: 2101 Mill Rd, Suite 411, Alexandria, VA 22314, USA
By using Wisenstay, you agree to these Terms of Use.